If the freight charge is specified on the item in our store, then that is the entire freight charge for that item. Freight for Storage, Workspace, or Mobile Cabinet products are only quoted on a per order basis.
If your purchase is less than 75 pounds it will most likely be shipped via USPS, UPS, FED-X, or other small package delivery service. If your purchase is over 75 pounds it will be shipped by a freight company of the manufacturers choice. The cheapest way to ship heavy products is to a business loading dock; the most expensive is to a residence with a lift-gate required to unload your purchase.
For an accurate freight quote on Storage, Workspace, or Mobile Cabinet products the bill of materials must be in final form and we will need to know the ship-to address and whether this is a business or residence and if a lift-gate equipped delivery truck is needed. Once we get a freight quote you will be notified for approval before we actually queue your order for production or delivery. If you do not approve the freight estimate, your order will be held up pending resolution.
Returns
Returns for Storage, Workspace, and Mobile Cabinet products are in accordance with the Workspace Terms and Conditions. In summary of those Terms and Conditions, Workspace products can only be returned with prior approval and may be subject to a 25% restocking fee. Built-to-Order products are generally non-returnable.
All Motorbooks and other Collectible items can be returned for full credit, less shipping, within 30 days of purchase. They must be returned in "as delivered" condition.
Junkyard Specials are sold as-is and are non-returnable.
